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Product details
A: Standard: phone with full accessories
B: Add wireless charger: standard + wireless charger
C: Add charger and 64GB: standard + wireless charger+64GB SD card
D: Add charger and 128GB: standard + wireless charger+128GB SD card
E: Add charger and 256G: standard + wireless charger+256GB SD card
1* original Samsung galaxy Note9 N960U1 mobile phone
1* charger
1* manual book
1* earphone
1* data cable
1* OTG adaptorGifts
1* Protect phone case
1* Protect screen film
pls read it carefully before order, dear all, thanks!
1) Languages: In the phone language settings, maybe there only shows English and Chinese languages and some other langauges, but you can add other languages by yourself. If you don't know how to add your language, pls contact us to get guide; about mobile phone US and Korea version, U/U1/N version (for example: Samsung Galaxy S10 5G,G977U,G977U1, G977N). it just only support these langauges completely: Deutsch, English, Spanish, French, Italian, Portuguese, Chinese, Korean, Vietnamese. some other languages such as Russian, Polish, Hebrew, Arabic, etc,. just support partial in this phone, even you set your lanaguages correctly. it will show you about 50-60% English Menus (maybe more than 60%, it is depend on different langauges). but you can install your langauge like this, i show you method as follow: download an application called “MoreLocale2” from Google Play Store. the link is :
//play.google.com/store /apps/details?id=jp.co.c_lis.ccl.morelocale&hl=en
2) Test: about phone function, we do not accept any dispute for test result from third partly APPlication, for example: phone info, IMEI info, Hardware test, and so on. these applications are not Samsung official app, so some results like “battery charged cycles”, “Color” etc,. are not correct;
3) Waterproof: The phone supports IP68, but sorry,samsung official said the waterproof is very limited, there have many strict conditions when you using, and i suggest you not put the phone in water, because if the phone get water inside, there is no warranty anymore, and we don't accept dispute because of IP68 or waterproof;
4) Internal Storage: the internal storage maybe less than specification, for example, if your phone support 64GB ROM, but only 56GB-58GB can be used, it is normal because this phone installed many APPs and built-in systems;
5) Battery: Battery capacity of the phone maybe less than standard, normally it would be around 95% more or less. we DO NOT accept any test result from third party application;
6) Repairment: During you use this phone, pls contact us in time if you met any problem, show us phone problem via vedio and photo, we promise that we will try our best to help you. pls DO NOT open this phone by yourself or any repair store. any unauthorized disassembly or reparir without our permission will be considered as man-made problem. we will not afford any cost;
7) Logistics: if you choose Aliexpress standard shipping , the tracking number will be assigned by CaiNiao logistics system automatically. if you met any problem about tracking or delay, pls contact us before open dispute, we promise will try our best to help you;
Q: who pay for the custom tax? — important
A: If the parcel is strict inspected by custom, you need to pay tax to clear custom, We won`t bear any customs tax.If you need any help during clearance, please contact us for free, we will provide all necessary documents to help you clear customs. and you have special requests after place order, pls leave message to me , we will try my best to help you;
Q: what's the DHL remote fee and How much ? — importantA: After buyer choose DHL/UPS/Aramex/TNT shipping way, we will check your address belongs to remote area or not from DHL website,maybe buyer is requested to pay extra cost about 45-50USD for your remote address.pls understand and know that this remote cost is charged by DHL, not our seller, if you not agree pay for the remote fee, pls give me another address which is not belong to remote area. or we change shipping way to Aliexpress standard shipping or Post mail;
remote area checking website : //dct.dhl.com/input.jsp
Q: what frenqency the phone support?A: in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator;
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge;
Q: how long the warranty?A: we offer 1 year warranty, we can replace phone or return&refund for you within 7 days after deivery if phone has function problem; pls keep all lables(IMEI lable, warranty lable) outside the phone completely without any broken. and we can offer warranty. we can not offer warrant for any broken by man-made.
Q: How to sign the parcel?
A: pls check the parcel face to face inspection, and make a vedio when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Q: How to leave feedback?
A: please give 5 stars and leave good review If you are satisfy with us and our product, we will offer some discount or gifts for your new order in future. or promise extra warranty. If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
if you leave us 5 stars and positive feedback within 3 days after you got parcel, we promise extra more 3 months warranty;
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!
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Item specifics
Brand Name Samsung
Samsung Model Samsung Galaxy Note9
Item Condition Used
Touch Screen Yes
Fast Charging Adaptive Fast Charge
3.5mm Headphone Port YES
Operation System Android
Rear Camera Pixel 12MP
Display Resolution 2960×1440
Front Camera Pixel 2MP,8MP
Design bar
Battery Type Not Detachable
Charging Power Other
Front Camera Quantity 2
Language English,Russian,German,French,Spanish,Polish,Portuguese,Italian,Korean,Japanese,Arabic
Rear Camera Quantity 2
Display Size 6.4
Screen Type Curved Screen
Origin VN(Origin)
Biometrics Technology Fingerprint Recognition
Battery Capacity(mAh) 4000mAh
Charging Interface Type Type-C
Wireless Charging YES
SIM Card Quantity 1 SIM Card
Bluetooth Version 5.0
NFC YES
CPU Core Quantity Octa Core
CPU Model qualcomm
Qualcomm Model Snapdragon 845
Memory Card Type Dedicated slot
Optical Zoom 2X
Certification CE,FCC,RoHS
Cellular GSM,WCDMA,LTE
Standby Time Other
Display size range Middle (6-6.49")
Screen Material Super AMOLED
Model Samsung Galaxy Note9 N960U1
Size 161.9 x 76.4 x 8.8 mm
Camera Type 2 back & 1 front cameras
Google Play Yes
Rear Camera Dual 12MP
ROM 128GB or 512GB
RAM 6GB or 8GB
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Shipping & Cash on Delivery
Shipping & Cash on Delivery
Learn how it works in 5 easy steps, by clicking this link!Tip! Once you make a purchase for an item, the money will be transferred safely to a secure portal that only you have access to. We will then released the money for the item directly to the supplier once they have delivered your goods to your area.
We are proud to offer electronic cash on delivery service that facilitates international shipping as we currently serve in over 150 countries and islands worldwide. Browse our catalog of products from Fashion to Electronics that offers the ability to purchase the item without giving the supplier or retailer your money. The money is stored securely and safely in the PooppayCloudOS, until it is delivered to your area. The Pooppay CloudOS(COS) algorithm and mechanism was built by an astonishing research and development by a group of physicists and programmers worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, providing a service beyond all expectation anywhere you\'re in the world.
How do you ship packages?
Packages are from our verified suppliers in Turkey, China, United States, South Africa, Ghana, Nigeria, United Kingdom, France, Germany, Ireland, Mexico and Spain will be shipped by Pooppay delivery partners; DHL, FEDEX, ePacket, Alibaba Shipping, Sendchoco Logistics or any EMS depending on the weight and size of the product. Packages shipped from our suppliers are shipped through primarily via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include; our 2-5 day processing time. our 6-10 day cash on delivery negotiation contract & eSigningLocation *Estimated Shipping Time United States 8-35 Business days Canada, Europe 8-35 Business days Australia, New Zealand 8-35 Business days Central & South America 15-30 Business days Asia 6-15 Business days Africa 10-35 Business days Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us. support@pooppay.com.ng
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. support@pooppay.com.ng
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out. support@pooppay.com.ng
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pooppay.com.ng
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. support@pooppay.com.ng
Please do not send your purchase back to us unless we authorise you to do so.
Worldwide Shipping
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Free Returns
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