Q: who pay for the custom tax? — important
A: If the parcel is strict inspected by custom, you need to pay tax to clear custom, We won`t bear any customs tax.If you need any help during clearance, please contact us for free, we will provide all necessary documents to help you clear customs. and you have special requests after place order, pls leave message to me , we will try my best to help you;
A: After buyer choose DHL/UPS/Aramex/TNT shipping way, we will check your address belongs to remote area or not from DHL website,maybe buyer is requested to pay extra cost about 45-50USD for your remote address.pls understand and know that this remote cost is charged by DHL, not our seller, if you not agree pay for the remote fee, pls give me another address which is not belong to remote area. or we change shipping way to Aliexpress standard shipping or Post mail;
remote area checking website : //dct.dhl.com/input.jsp
A: in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator;
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge;
A: we offer 1 year warranty, we can replace phone or return&refund for you within 7 days after deivery if phone has function problem; pls keep all lables(IMEI lable, warranty lable) outside the phone completely without any broken. and we can offer warranty. we can not offer warrant for any broken by man-made.
Q: How to sign the parcel?
A: pls check the parcel face to face inspection, and make a vedio when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Q: How to leave feedback?
A: please give 5 stars and leave good review If you are satisfy with us and our product, we will offer some discount or gifts for your new order in future. or promise extra warranty. If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
if you leave us 5 stars and positive feedback within 3 days after you got parcel, we promise extra more 3 months warranty;
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!
Samsung Galaxy Note9
Adaptive Fast Charge
|3.5mm Headphone Port||
|Rear Camera Pixel||
|Front Camera Pixel||
|Front Camera Quantity||
|Rear Camera Quantity||
|Charging Interface Type||
|SIM Card Quantity||
1 SIM Card
|CPU Core Quantity||
|Memory Card Type||
|Display size range||
Samsung Galaxy Note9 N960U1
161.9 x 76.4 x 8.8 mm
2 back & 1 front cameras
128GB or 512GB
6GB or 8GB
Tip! Once you make a purchase for an item, the money will be transferred safely to a secure portal that only you have access to. We will then released the money for the item directly to the supplier once they have delivered your goods to your area.
We are proud to offer electronic cash on delivery service that facilitates international shipping as we currently serve in over 150 countries and islands worldwide. Browse our catalog of products from Fashion to Electronics that offers the ability to purchase the item without giving the supplier or retailer your money. The money is stored securely and safely in the PooppayCloudOS, until it is delivered to your area. The Pooppay CloudOS(COS) algorithm and mechanism was built by an astonishing research and development by a group of physicists and programmers worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, providing a service beyond all expectation anywhere you\'re in the world.
Packages are from our verified suppliers in Turkey, China, United States, South Africa, Ghana, Nigeria, United Kingdom, France, Germany, Ireland, Mexico and Spain will be shipped by Pooppay delivery partners; DHL, FEDEX, ePacket, Alibaba Shipping, Sendchoco Logistics or any EMS depending on the weight and size of the product. Packages shipped from our suppliers are shipped through primarily via USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||8-35 Business days|
|Canada, Europe||8-35 Business days|
|Australia, New Zealand||8-35 Business days|
|Central & South America||15-30 Business days|
|Asia||6-15 Business days|
|Africa||10-35 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us. email@example.com
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. firstname.lastname@example.org
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out. email@example.com
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. firstname.lastname@example.org
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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(123) 456 78 90
101 California Street, Suite 2710,
San Francisco, CA 94111
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